Résumé

Update: Apr 23rd, 2010

EDUCATION

MASTER OF RESEARCH, University of Leeds, with distinction , December 2009

~  Major: Sustainability, Ecological Economics

~ Thesis: “Please Don’t Call Me Green”: Improving Environmental Communication for Conservative Audiences

MASTER OF THEOLOGICAL STUDIES, Boston University, Magna Cum Laude , May 2007

~  Major: Philosophy, Theology, and Ethics

BACHELOR OF ARTS (Honors), Abilene Christian University, Magna Cum Laude, December 2004

~  Major: Composite Interdisciplinary (History, Philosophy)

SKILLS

QUANTITATIVE

 Statistics, social and/or market research, sampling procedure, dynamic systems modeling, integrated asessment modeling, database design and management, strong spatial and cartographic skills

QUALITATIVE

 Advanced writing, editing, and analytical skills, focus group moderation, questionnaire design and execution, research ethics, advanced reasoning, advanced rhetorical and public speaking abilities

SOFTWARE

 Advanced Office 2007 (all programs), SPSS 16, Apple/Windows cross-fluency, INTEUM, Blogging and Social Networking (e.g. Facebook Advertising)

CLERICAL

 Multi-line phone, multimodal travel planning, appointment scheduling, public relations acumen, 70 WPM, strong organizational skills, data entry and filing

LANGUAGES

 English, Spanish

EXPERIENCE

DATE COMPANY LOCATION TITLE
2009-2010 Pacific Place Seattle, WA Receptionist/Concierge
I managed incoming inquiries from business clients and the general public, provided courier services throughout downtown Seattle, marketed and promoted the retail offerings of Pacific Place, provided tourists and business travelers with public transportation information, and promoted city goods and services through personal recommendations.
2008 Spring International Language Center Denver, CO Admissions Assistant
Liaising between the Director, students, and the public, I created and maintained confidential student records (Access, Excel), negotiated cultural conflicts, reviewed immigration documents, managed all incoming inquiries, marketed the school to prospective students, and gave campus tours.
2007 Mercy Housing Denver, CO Database Project Specialist
Our team took 3 years worth of manual Excel social research data and migrated it onto an online server through an extensive process requiring new hierarchies of interpretation, a complete overhaul of metadata structures, quantitative/statistical analysis, and advanced competence in Excel.
2006 Museum of Science Boston, MA Public Forum Intern
As the Autumn 2006 intern I assisted the Director in creating the academic content of public forums, distilling and effectively communicating controversial and technical scientific information for a general audience, moderating discussion groups, and procuring program lecturers/presenters.
2005-2006 Boston University Boston, MA Admissions Assistant
I managed Microsoft Access databases relating to prospective student credentials, corresponded with students concerning admissions requirements, marketed the school by giving personalized campus tours, provided courier services, and produced all official correspondence on behalf of the Director.
2001-2003 Abilene Christian University Abilene, TX Traveling Public Relations Officer
I recruited new students through promotional events, admissions fairs, and musical concerts; recorded an acappella jazz album to promote the University; increased freshman uptake year-over-year; maintained technical equipment; managed travel.

ACADEMIC CONFERENCES

“Math, Modeling, and Meaning-Making:  Philosophical Quandaries in Environmental Communication,” 1st Annual Conference, Understanding Sustainability, Portland State University, May 15th, 2009

REFERENCES

References are available upon request to zach.shaner@gmail.com.

LEGAL STATUS

Fully entitled to work in the United States and Canada, without restriction.

HARDCOPIES

For a PDF version of this résumé, CLICK HERE.

For a Microsoft WORD (97-2004) version of this résumé, CLICK HERE.

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