Comments for Zach Shaner

Comment on Grace Under Fire: A Thank You Letter to an Outstanding Metro Bus Driver by uk ugg boots

uk ugg boots — Mon, 28 Jun 2010 01:02:13 +0000

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Comment on Grace Under Fire: A Thank You Letter to an Outstanding Metro Bus Driver by Sarah

Sarah — Thu, 24 Jun 2010 04:18:59 +0000

it was very disheartening.

Comment on 6 Minutes of Hell: King County Metro’s “Rider Information System” by Linda Thielke

Linda Thielke — Wed, 19 May 2010 22:30:50 +0000

Thanks Zach for the heads up on automated phone system glitch. It’s now down & we’re working on a fix. There are some serious data inconsistencies that need to be corrected. We are looking at the application and will make an assessment on what we can do to resolve these issues. We hope to complete that assessment in the next three weeks.

–Linda Thielke, King County Metro Transit public information

Comment on O Canada, I Hardly Knew Ye by Zach

Zach — Tue, 18 May 2010 17:26:19 +0000

Thanks Jennifer! I will miss Vancouver greatly, though we may be back in a year or two. In the meantime, if TransLink needs any staffers… =)

Comment on O Canada, I Hardly Knew Ye by Jhenifer @ TransLink

Jhenifer @ TransLink — Tue, 18 May 2010 17:09:40 +0000

Zach, we hardly knew ye either! I quite enjoyed your Vancouver/Seattle planning & transportation comparisons and was definitely looking forward to hearing more. But oh well—life always has other plans, doesn’t it? Best of luck with the move!

Comment on 6 Minutes of Hell: King County Metro’s “Rider Information System” by G

Tue, 18 May 2010 05:42:31 +0000

They are still giving info on routes that have been deleted or radically changed in September 2009 when service was changed to meet LINK. As you mentioned, I have suggested to Metro’s customer service several times that it would be better to pull the plug on this info rather than telling people that they can wait for buses that will never, ever arrive. Predictably, I got no reply and you can still get the next bus time for route 32.

Comment on 6 Minutes of Hell: King County Metro’s “Rider Information System” by Lloyd

Lloyd — Tue, 18 May 2010 01:45:27 +0000

If that is Standard Operating Procedures for KCMetro, then it is time to Shut It Down!

Comment on O Canada, I Hardly Knew Ye by Julie

Julie — Thu, 13 May 2010 18:25:43 +0000

Wow! Good luck with the changes and the move. I love how much you love Canada (and the US, too), and it’s been great seeing Vancouver through your eyes.

Comment on A Tale of Two Cities: Vancouver, Seattle, and the Perils of the One-Seat-Ride by The Buzzer blog » Links and tidbits for Thursday, April 29

The Buzzer blog » Links and tidbits for Thursday, April 29 — Thu, 29 Apr 2010 16:00:24 +0000

[...] Shaner has a great post comparing Vancouver transit against Seattle transit. His article spawned a number of discussions elsewhere: Paul Hillsdon examined Metro [...]

Comment on A Tale of Two Cities: Vancouver, Seattle, and the Perils of the One-Seat-Ride by What makes transit feel convenient? « The Bus Blog

What makes transit feel convenient? « The Bus Blog — Wed, 28 Apr 2010 21:10:28 +0000

[...] transit blogger Zach Shaner got me thinking about this with his recent and very interesting post about his experience moving from Seattle, Wash., to Vancouver, B.C. While Seattle has far more [...]